Product News: Lexmark's Optra IoT Solutions

Oct. 4, 2021
Promises to speed time to achieve business outcomes for makers of connected devices.

Lexmark announced a new portfolio of solutions to help customers unlock the value of the Internet of Things (IoT), accelerate digital transformation and realize business outcomes. Lexmark Optra IoT Solutions leverage the company's cloud, IoT and connectivity technologies and expertise, supported by its heritage as a maker of connected devices and experience in managed services. 

"We believe IoT has the power to transform all types of industries. Companies only need the right tools to harness it, enabling them to grow and innovate," said Allen Waugerman, president and CEO of Lexmark. "Lexmark figured it out. We unleashed the power of IoT and built a solution that we have used for years in our own business to achieve measurable benefits for our customers and ourselves. Lexmark Optra IoT Solutions can do the same for other companies."

The first offering is the Lexmark Optra IoT Platform, a ready-made IoT solution that promises to help customers jumpstart their business transformation, creating better products and more advanced services at lower costs.

Lexmark built an IoT platform to run its global managed-print services business. The platform harnesses performance and sensor data from the devices that Lexmark manufactures and manages, combining it with data from core business systems to deliver powerful insights. The company is also able to drive internal and external customer value through outcomes including predictive services, asset optimization, systemic innovation and as-a-service engagements. Lexmark remotely resolves device support issues 70% of the time and has substantially increased profitability per device via optimized utilization.

With the Optra IoT Platform, Lexmark brings the ability to harness IoT and achieve business outcomes to makers of connected devices beyond print. The solution includes:

  • An engineered platform that enables manufacturers to combine and operationalize siloed data from connected devices and core business systems.
  • A suite of accelerators including algorithms, machine learning and artificial intelligence models, reporting dashboards, and business process templates that fast-track insights and efficiencies and speed implementation, quickly delivering business value.
  • A team of dedicated consultants who will use their expertise to help customers realize the full value of their investment and navigate their IoT journey.

"The Optra IoT Platform is ready-made and proven, enabling makers of connected devices to quickly implement and rapidly achieve outcomes that bring them further success," said Vishal Gupta, Lexmark chief information and technology officer. "Lexmark is reinventing how manufacturers leverage IoT to transform their business."

The Optra IoT Platform is available now in North America and select markets in Europe.