U.S. manufacturing is losing $17.4 billion each year in manager time that is wasted on low-value tasks and failed company improvement programs, according to a report that surveyed 1,019 respondents in America.
In manufacturing, the new report found, the problem of billions wasted mainly involves middle managers who burn time on routine tasks rather than on meaningful opportunities and on failure of continuous improvement programs poorly designed by leaders who don't understand the daily challenges middle managers face.
See also: The cost of downtime: Manufacturing's worst nightmare and how to solve it
Across industries such as construction, manufacturing, retail, hospitality, transport and logistics, a combined $90 billion is wasted each year in the U.S., the U.K., Ireland and Australia, according to the 2025 Feedback from the Field report from SafetyCulture, based on research by the YouGov that surveyed 3,028 middle managers.
Instead of focusing on high-impact priorities, managers lose an estimated 5.16 hours every week on tasks such as pointless meetings, fixing other people’s mistakes and back-and-forth communication.
Disconnect between top leaders and middle managers
Overall, the study highlighted a two-way gap: managers’ improvement ideas struggle to gain traction, and top-down leadership strategies fail to solve daily challenges.