Product News: Siemens & IBM's service lifecycle management solution

June 17, 2020
Establishes a digital thread between product design, equipment manufacturers and owner/operators.

Siemens and IBM announced the availability of a new solution designed to optimize the service lifecycle management (SLM) of assets by dynamically connecting real-world maintenance activities and asset performance back to design decisions and field modifications. This new solution establishes an end-to-end digital thread between equipment manufacturers and the owner/operators of that equipment by leveraging elements of the Xcelerator portfolio from Siemens Digital Industries Software and IBM Maximo, according to the partners.

“The combined capabilities of IBM and Siemens can help companies create and manage a closed-loop, end-to-end digital twin that breaks down traditional silos to service innovation and revenue generation,” said Peter Bilello, president & CEO of industry research and consulting firm CIMdata. “Only by closing the loop between product design and development decisions, accurate product configurations and service operations, can companies hope to run a profitable and effective product-as-a-service business model.”

“This new collaboration combines two industry-leading offerings into a unique solution for the industry,” said Kareem Yusuf Ph.D., general manager, IBM AI Applications Business. “OEM’s and owner/operators can leverage the new solution to help them reduce operational costs and increase up time of their equipment.”

“IBM’s Maximo Enterprise Asset Management software provides key technology to further extend the capabilities of the Xcelerator portfolio,” said Tony Hemmelgarn, CEO for Siemens Digital Industries Software. “By leveraging the world-class product configuration management capability within Teamcenter, companies can bring product design, manufacturing and service together to maximize their software investment, while also minimizing downtime, improving quality and reducing inventory costs.”