Augmentir, Inc., announced the free use of its Remote Assist support and collaboration tool for the remainder of 2020, to help industrial companies address the growing workforce and supply chain disruption created by the coronavirus/COVID-19 pandemic.
Russ Fadel, co-Founder and CEO of Augmentir, said, "COVID-19 is impacting the lives of people all around the world, and is forcing a change to the way we work. At Augmentir, the health and safety of our employees, as well as the employees of our customers and partners is the company's top priority. Therefore, in a response to COVID-19, Augmentir will be offering its Remote Assist tool at no cost through the end of 2020 in an effort to help the many businesses affected by the sudden increase in work-from-home policies and travel restrictions resulting from the global outbreak of the virus. We hope to curb the predicted impact this virus will have on industrial companies and will remain steadfast in our commitment to serving the industry we call home."
Augmentir's Remote Assist tool provides a remote-collaboration and support solution that can be adopted in less than 60 minutes, according to the company, so that workers, technicians, and customers can get the support they need to do their jobs without compromising health, safety, or productivity. Companies that sign up will have free use of the tool for the remainder of 2020 and have access to the following features:
- Streaming live video and audio to remote experts to improve issue resolution and remote-knowledge sharing
- Guiding field technicians and customers with live annotations for enhanced collaboration
- Supporting remote users on their existing devices as well as AR-enabled smart glasses
