Automated for the people

Sept. 12, 2017
Technology revolution means major changes in business models.

By José M. Rivera, CEO, CSIA

Revolutions don’t always feel like revolutions. Akin to being on a drifting boat, pulled by a gentle stream, we often aren’t aware of the change in our location until we have a reference point in sight. Most of us have lived through dramatic changes and yet may not have fully recognized the magnitude of the change until after the transformation was complete.

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