A large majority of business leaders (89%), including those in manufacturing, surveyed in newly released research reported they are implementing artificial intelligence into their operations, but most (72%) also worried that process shortcomings may hinder further AI implementation over the next two years.
The shortcomings highlight the need for process optimization—or the discipline of streamlining equipment parameters, operating procedures, and control processes, according to the 2023 Process Optimization Report published by Celonis, which specializes in process mining.
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The survey findings, released Dec. 5, were contained in the Celonis report. The research work surveyed more than 1,200 business leaders worldwide.
“The potential of emerging technologies, including AI, is top of mind for every enterprise right now, and it’s clear that business leaders understand the need to optimize their processes to be able to harness that potential,” Alex Rinke, co-founder and co-CEO of Celonis, said in a release.