MachineMetrics has released the application MachineMetrics Service, a remote machine-monitoring solution designed for CNC machine builders, providers, and distributors. The predictive-analytics application on the MachineMetrics Industrial IoT platform enables service teams to remotely monitor and manage machine assets in the field and at customer sites in real-time.
MachineMetrics says the solution equips manufacturers to transform their approach to service with the ability to see, understand and take action on their customers’ real-time machine data from anywhere at any time, resulting in faster service when customers have machine problems, reduction of on-site service visits by 10-20%, optimization of preventative maintenance plans, validation of warranty claims, identification of new service opportunities through predictive maintenance pre and post-warranty period, and more.
The historical and real-time machine data collected from MachineMetrics enables equipment manufacturers to gain insight into customers’ equipment health and condition, identify new service opportunities with analytics and reporting, predict and deliver early warning of potential equipment failures, highlight elevated risk areas that lead to machine downtime, or even determine to take preventative action before it impacts a customer’s machine performance, according to the maker.
“For years now we have been working directly with manufacturers to improve manufacturing equipment uptime, OEE and productivity with real-time machine monitoring and analytics,” said Bill Bither, CEO of MachineMetrics, “By allowing machines to be monitored remotely and in real-time, we are enabling OEM’s to extend these benefits to their customer base while providing them with faster, better service. Our data science team is working closely with the data to deliver optimized preventative and predictive maintenance specific to their machines to improve machine uptime.”
“Tsugami/Rem Sales is thrilled to be working with MachineMetrics, bringing cutting edge, disruptive technology directly into our end-users’ businesses,” explained Michael Mugno, vice president, Tsugami/Rem sales. “The addition of MachineMetrics Service to our Swiss-turn machine platform packages allows users to collect data on machine health, production status, down-time, and so much more that they may never have known existed—bettering businesses across the industry.”